Structure & Operation
BMRSG Advocacy Policy 2018
Community Visitor Guidelines
Community Visitor Guidelines
Adapted for Blue Mountain Refugee Support Group (BMRSG)
As a Project of the Blue Mountains Family Support Services Inc. the relevant policies, procedures and guidelines of the Blue Mountains Family Support Service (BMFSS) apply to the BMRSG.
Part 1 – Introductory Summary
Visitors can find themselves doing a number of things: delivering food; problem-solving; helping with form filling / bureaucracy: advocacy and organising furniture or appointments.
Together with existing providers, to assist and empower asylum seekers and refugees to settle in the community.
- Able to work independently and sensitively, in a cross-cultural context
- Have an understanding of the issues asylum seekers encounter
- Be friendly, supportive and caring, but fostering independence
- Display a positive, non-discriminatory and non-judgmental attitude
- Be responsible, flexible and reliable
To become a visitor you need to:
- Be a financial member of BMRSG
- Complete a Working with Children Check and lodge this with BMRSG
- Be prepared to drive or travel regularly to Western Sydney
- Have an initial meeting with an experienced community visitor to discuss expectations of the role. This would include consultation on the cultural differences, manners and expectations of various households and groups, as well as what is considered acceptable conduct and dress.
- Make an initial visit /assessment alongside an experienced community visitor. A checklist is available for this purpose. Collect information slowly and sensitively.
Full guidelines for the role are available in a separate document to be given to the intending visitor on making contact.
Authorized by the BMRSG Management Committee September 2015
- All BMRSG Villawood visitors must be financial members of the BMRSG.
- Complete the a Working with Children Check” by going to the New Working With Children Check website if you do not already have a Working With Children Check number.
New Members seeking to visit refugees or asylum seekers in Villawood Detention Centre for the first time should first spend time with an experienced visitor to acquaint themselves with:
- The rules and regulations associated with visiting asylum seekers and refugees in the various sections of Villawood Detention Centre.
- Identification requirements need to gain entry such as a driver’s licence.
- Completion of the Visitor Application Form.
- What foods or other items they may be take into the Centre.
- What is considered acceptable conduct and dress.
- Cultural differences, manners and expectations of the various asylum seekers and refugees.
New visitors should be accompanied by an experienced visitor on their first visits.
Adopted by Management Committee 11 November, 2013.
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